Our standards of service are based on the skills, knowledge and attitude of our people – attitude is the cornerstone

Management Principles

• To promote two-way clear and effective communication.
• To champion teamwork and enhance cooperation.
• To take an honest, fair and open approach.
• To share a common strategy.
• To continually improve our skill base through learning.
• To promote self-development.
• To encourage local empowerment through delegation.
• To encourage initiative and creative thinking.
• To promote continuous improvement. To encourage debate and accept criticism.
• To work to achieve defined targets and goals.
• To value contribution and recognise effort.

Mission Statement

To create a friendly, cooperative and open environment where our customers receive quality products and services in a professional, courteous and timely manner.