Our standards of service are based on the skills, knowledge and attitude of our people – attitude is the cornerstone

Management Principles

  • To promote two-way clear and effective communication.
  • To champion teamwork and enhance cooperation.
  • To take an honest, fair and open approach.
  • To share a common strategy.
  • To continually improve our skill base through learning.
  • To promote self-development.
  • To encourage local empowerment through delegation.
  • To encourage initiative and creative thinking.
  • To promote continuous improvement. To encourage debate and accept criticism.
  • To work to achieve defined targets and goals.
  • To value contribution and recognise effort.

Mission Statement

To create a friendly, cooperative and open environment where our customers receive quality products and services in a professional, courteous and timely manner.